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TeleStrategies : Service Providers Club

About TeleStrategies : Service Providers Club

The purpose of the TeleStrategies’ Service Providers Club is to bring telecommunications service providers and product vendors together in an educational setting. Any current employee from the following types of service provider or carrier companies can join the club free of charge:

  • Cable Operator
  • CLEC
  • ILEC
  • Independent Telco
  • International Carrier
  • ISP
  • IXC
  • RBOC
  • Wireless Carrier
  • Government and Enterprise End Users

All you need is a business e-mail address and a password of your choosing!


  • Attend Service Providers Club Seminars Free of Charge.
  • Advance notice of upcoming VIP Monthly Breakfast Briefing on Telecommunications Trends and Opportunities.
  • VVIP Exhibit Hall & Plenary Session Pass to TeleStrategies Billing World Shows (A $150 value).
  • Free Subscription to Billing World and OSS Today magazine www.billingworld.com
  • Access to online tutorials and webcasting archived events.
  • Discounts on TeleStrategies Events.
  • Free Billing World and OSS Today Telecommunications Glossary
  • Free OSS 2003 Vendor Overview

Intelligence Support Systems for Lawful Interception and Internet Surveillance

Why is this conference so timely?

The USA Patriot and Homeland Security Acts as well as CALEA have placed numerous requirements on all service providers and law enforcement officials. Particularly challenging is lawful intercept of voice over the Internet (VoIP) and real-time Internet surveillance. On the other hand the need for lawful interception and Internet surveillance has never been greater. With the military successes in Afghanistan, Iraq and elsewhere, the terrorists have no place to live but on the Internet. They recruit, raise money, distribute propaganda, communicate and more in cyberspace. What’s more the Internet can be attacked from remote locations.

What topics will be covered?

This conference brings together the telecommunications industry, government and law enforcement to find solutions to these issues and problems and challenges.

Service Provider Issues:

Lawful intercept mandates for most service providers are like Emergency 911 and Local Number Portability mandates. Each requires additional capital investment and increased operating expenses with no return of investment other than doing what’s in the public interest. Our conference faculty will address what real-time Internet surveillance technology solutions are available, what tariffing mechanisms are available to pass costs off to the general public and how investments in Intelligence Support Systems (ISS) can generate a financial return without jeopardizing consumer privacy.

Government and Law Enforcement:
As voice and data services converge on an all IP network, there has to be a consensus among law enforcement, service providers and vendors as to what can and can’t be done regarding lawful interception and at what cost.

Our conference faculty will address these issues and what can be done regarding real-time surveillance and how to reduce the cost for state and local law enforcement in mid size towns and rural areas.

Equipment and Service Vendors:
There are no lawful intercept or real-time Internet surveillance barriers that can’t be solved with adequate research and development investment and service provider commitments. Our conference faculty will address the technology readiness of the ISS industry.

Exhibit Showcase

Over one dozen vendors and system integrators will be a demonstrating the latest lawful interception products and real-time Internet surveillance solutions.

Exhibit hours will be Thursday (11/13/03) from 10:00 a.m. to 6:00 p.m. and Friday (11/14/03) from 10:00 a.m. to 1:00 p.m. Note, of the 11 hours of exhibit time, 4.5 hours will be held without simultaneous conference presentations.

Pre-Conference Tutorial

Dr. Jerry Lucas, President TeleStrategies and invited faculty will conduct a pre-conference tutorial on Wednesday (11/12/03) for LI and surveillance new comers. Topics will include: regulatory basics, understanding Internet surveillance, the LI building blocks (access, mediation/delivery and collection) and specific challenges of VoIP in local and cable networks, wireless mobility and differentiating IP signaling from content.


November 13
Keynote Session
This keynote session addresses the new problems and challenges facing telecommunications service providers and law enforcement agencies regarding lawful interception and Internet surveillance. The distinguished panel will give their insight on such questions as “Is Intelligence Support Systems (ISS) a market of industry on its own?” “Are ISS just add-on features to billing systems, mediation devices, circuit switches or routers?” “How do service providers make a business case for ISS investment” “Can ISS investments be justified by revenue assurance, fraud detection or infrastructure protection?” And more!
• Dr. Jerry Lucas, President, TeleStrategies
• Dr. Ori Cohen, Founder, Narus
• Tony Rutkowski, President, Global LI Industry Forum and VP, VeriSign
• Stewart Baker, Partner, Steptoe & Johnson
• Gene McLean, VP and Chief Security Officer, Telus Communications
• William Crowell, IT Consultant, Security and Intelligence Systems
Albert Gidari, Partner, Perkins Coie LLP

Exhibits Open
Session A: FCC and FBI Update
There are numerous vexing questions raised with the convergence of voice and data, voice over the Internet, does CALEA apply to Internet services and funding of IP CALEA. This panel addresses these and other issues from a federal government regulatory and law enforcement perspective.
• Scott Marcus, Senior Advisor for Internet Technology, Office of Strategic Planning and Policy Analysis, FCC
• Eric Mason, Supervisory Special Agent , CALEA Implementation Unit, of the Electronic Surveillance Technology Section.
• Agent Martin J. King, Supervisory Special Agent, Technology Law Unit, Office of the General Counsel, FBI
• James Craig, Special Agent in Charge of New Orleans DEA Field Division

Session B: Internet Surveillance Options
There are two approaches telecommunications service providers have to support lawful interception and Internet surveillance. They can either create their own ISS infrastructure or they can outsource. Two leading vendors will present their visions and solutions.
• Dr. Ori Cohen, Founder, Narus
• Raj Puri, Vice President, VeriSign

Hosted Lunch
Session A: International Development in Lawful Interception
Lawful interception is a global requirement. However, surveillance laws and requirements differ from country to country and region to region. A further complication is surveillance activities cross international boundaries. The panelists will address the differences between North America and Western Europe, and the United States and Canada regarding lawful interception as well as global cooperative efforts underway.
• Tony Rutkowski, President, GLIIF and VP NetDiscovery, Verisign
• Frank Fransen, TNO Telecom, The Netherlands
• Ian Cooper, HomeOffice, National Technical Assistance Centre, (UK)
• Jay Thomson, President, Canadian Association of Internet Providers
• Gene McLean, VP and Chief Security Officer, Telus Communications

Session B: Electronic Surveillance Challenges and Solutions for Wireless Service Providers
Mobile wireless communications is the service choice of drug dealers, terrorist and other criminals. The surveillance challenges are many including roaming, pre-paid and the new IP data services. The panel will address today’s regulatory issues and technology solutions assisting law enforcement including precise location service and packet data interception.
• Julius Knapp, Deputy Chief of Office of Engineering and Technology, FCC
• Todd McDermott, Vice President, Verint Technology
• Joe Hogan, CTO, Openet Telecom

Session A: Electronic Surveillance Challenges in Supporting Local and State Law Enforcement
The interface between telecommunications service providers and law enforcement agencies is crucial in the war against criminals and terrorists. This session looks at the issues from a former local prosecutor and law enforcement prospective. The panel will address the challenges of wireless state to state roaming, as well as the issues of dealing with subpoena backlogs, service provider technical support and electronic delivery of intercept data.
• Owen Carragher, Partner, Lankler and Carragher
• Kenneth Hicks, Special Agent, Criminal Intelligence Division, Technical Support Unit, Virginia State Police
• Sgt. David Heslep, Technical Assistance Section Supervisor, Technical Investigation Division, Maryland State Police
• Sgt. Donald Yates, Major Narcotics Branch, Electronic Surveillance Unit, Metropolitan Police Department, Washington, D.C.
Session B: Electronic Surveillance Challenges and Solutions for Cable VoIP Providers
The cable TV industry is preparing the first massive roll out of VoIP in the local exchange environment. Meeting CALEA and Internet surveillance mandates is a challenge. In this regard, CableLabs has been at the forefront of standards development for local VoIP service. This panel looks at cable standards, equipment and cable operator readiness to support lawful interception.
• Eric Rosenfeld, Project Director, PacketCable Security, CableLabs
• Cherie Kiser, Partner, Mintz, Levin, Cohn, Ferris, Glovsky and Popeo
• Cemal T. Dikmen, General Manager, Lawful Intercept Products, SS8 Networks
• Rafael Fonseca, Senior Director, Product and Network Evolution, Cedar Point Communications
Evening Reception
Sponsored by: Narus

November 14
Session A: Electronic Surveillance Cost Recovery Solutions
Service providers receive subpoenas, court orders and search warrants requiring the production of records and technical assistance. The panel will discuss which law enforcement related costs are reimbursable and provide guidance in developing the reimbursement request.
• H. Michael Warren, President, Fiducianet

• Mark Tauber, Chair, Telecom Practice Group, Piper Rudnick
• Other speakers to be announced

Session B: Next Generation Internet Surveillance Tools
Government mandates for Internet surveillance has stimulated new product development and approaches. This panel addresses how to transform packet intercept into intelligence, new developments in non-intrusive probes and Internet Access Point (IAP) function options.
• Arkady Linshitz, Director of Marketing, ECTel
• Adam Weinberg, Director of Technologies, Nice Systems Ltd
• Tal Givoly, Chief Scientist, XACCT Technologies
• Fred Dohen, General Deputy Manager, Aqsacom

Session C: Electronic Surveillance Solutions for VoIP Service Providers
VoIP presents major challenges to lawful interception. This panel addresses what VoIP signals need to be intercepted, how should the signals be handed over to the LEA and when should a service provider have lawful interception capabilities in place.
• Frank Fransen, TNO Telecom, The Netherlands
• Dave Ashby, Regional Manager, MetaSwitch
• Mandy Schuyler, VP, Product Solutions, Sotas
• Charllie Baker, Product Manager, Brooktrout Technology

Exhibits Open

Session A: Law Enforcement Support Services
Outsourcing law enforcement support services is an option for telecommunications service providers just like billing and other OSS/BSSs. This session presents alternatives to meeting legal demands for customer records and technical assistance and explores various options for managing these outsourced functions.
• H. Michael Warren, President, Fiducianet
• Bill Oswald, Senior Consultant, Crucial Security, Inc., and former Executive Director of Security, Qwest

Session B: Electronic Surveillance Standards Update (10:30-12:30)
Standards in support of lawful interception is a three-legged stool. First you need standards for the interface between the Law Enforcement Agency to service providers infrastructure, second you need standards for ISSs internal to service providers infrastructure, finally, you need global standards to support international law enforcement activities and ISS industry development. This panel addresses the status of standards in ATIS T1S1, ETSI, OASIS, CableLabs and other standard bodies around the world.
• Tony Rutkowski, President, GLIIF and VP, NetDiscovery, Verisign
• Ian Cooper, National Technical Assistance Center, HomeOffice, (UK)
• Greg Ratta, Vice Chairman, T1S1 Lawfully Authorized Electronic Surveillance and Lucent Technologies
• Eric Rosenfeld, Project Director, PacketCable Security, CableLabs
• Stewart Baker, Partner, Steptoe & Johnson

Session C: Electronic Surveillance Challenges and Solutions for ISPs
ISPs were not covered under CALEA but lawful interception mandates were under the USA Patriot Act. This panel explores implications of new FCC proceedings as well as what COTS tools are available that both LEAs and ISPs can use today for Internet surveillance.
• David Baker, VP, Law and Public Policy, EarthLink
• Paul Thornton, Customer Services Manager, Accuris
• Ken Georgiades, Senior Director, Top Layer Networks

Session A: Router-Based Solutions for Lawful Intercept
Conventional packet switches can perform the Intercept Access Point (IAP) function as an alternative to dedicated probes. This session addresses the advantages of the router approach, the IAP “toolkit” functions available in modern COTS routers/CSR platforms to support lawful intercept, and using XML for mediation content of the IAP.
• Tim LeMaster, Systems Engineer, Juniper Networks

Session B:Electronic Surveillance Standards Update (continued from 10:30 session)

Section C: SS7-Based Solutions for Lawful Interception
The nervous system of today’s PSTN is the Signaling System 7 (SS7) network. This session looks at the value that SS7 brings when used for lawful intercept and the types of tools that can be used to automate the process of intelligence gathering.
• Travis Russell, Product Marketing, Tekelec

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